Choosing a Ground Transport Partner for Airline Operations

The right ground transport partner will reduce costs, improve crew satisfaction, and support your operational goals, especially during layovers and crew changes.

What to Look For in a Ground Transport Partner

Experience with Airlines: Providers who understand aviation operations.
24/7 Availability: Support for irregular operations and delays.
Transparent Pricing: No hidden charges, clear invoicing.
Fleet Quality: Clean, safe, and comfortable vehicles.
Tech Integration: Ability to integrate with rostering and scheduling systems.


Key Questions to Ask Potential Partners

  • Do you have experience with crew transport operations?
  • How do you handle last-minute schedule changes?
  • What safety and hygiene standards do you maintain?
  • Can you manage large groups during disruptions?

Example Checklist Before Signing a Contract

  • Service Level Agreement including punctuality metrics
  • Emergency contact procedures
  • Vehicle tracking capabilities
  • Reporting and invoicing structure

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